Privacy Policy.

Collection of Personal Information

Use and Disclosure of Personal Information

This Privacy Policy was last updated on October 1, 2024.

This Privacy Policy sets out the approach of TOPH (The Online Planning Hub) ("we", "us", or "our") to the collection, use, disclosure, and management of personal information. This policy applies to all personal information collected by us, whether provided by you via our website, software service, or through other means.

We collect personal information necessary for the provision of our services. This may include:

  • Name

  • Email address

  • Phone number

  • Postal address

  • IP address

  • Browser type and version

We collect personal information directly from you, unless it is unreasonable or impracticable to do so.

Data Security

We use personal information for the purposes for which it was collected, and for related purposes, including:

  • Providing our services to you

  • Managing and administering our services

  • Communicating with you

  • Improving our services

We may disclose personal information to third parties where required or permitted by law, or with your consent.

We take reasonable steps to protect personal information from misuse, interference, loss, unauthorised access, modification, or disclosure. This includes implementing security measures such as encryption, access controls, and regular security assessments.

Access and Correction

You may request access to, or correction of, personal information we hold about you. We will respond to such requests in accordance with applicable privacy laws.

Complaints

If you believe that we have breached your privacy rights, or you have a complaint about our handling of your personal information, please contact us using the details provided below. We take privacy complaints seriously and will respond promptly to address your concerns.

Updates to this Policy

We may update this Privacy Policy from time to time. The updated policy will be published on our website, and the effective date will indicate when the changes come into effect.

Contact Us

If you have any questions about this Privacy Policy, or if you wish to access or correct your personal information, please contact us:

Email: info@toph.com.au